Issue 17: Grievance Redressal Processes in Urban Service Delivery: How Effective Are They?
December 2008 [8 pages ]

Overview of Contents:

• Rationale for Institutionalizing Grievance Redressal Mechanisms
• How do Citizens Complain About Urban Services?
• Case Studies
  Municipal Grievance Redressal in Karnataka State
  Manila Water's Customer Complaint Management System
• Considerations for Structuring Effective Complaint Management Systems

Issue 16: A Practical Approach to Combating Corruption
December 2007 [7 pages ]

Overview of Contents:

• The Value Chain Methodology
• The Value Chain Framework: A Synopsis
• The Delivery of Essential Drugs (Health Sector)
• Public Procurement: A Common Thread

Issue 15: Managing Decentralization
December 2006 [6 pages ]

Overview of Contents:

• Decentralization Reforms and Policy Coordination
• Policy Coordination Effectiveness: Some Country Experiences in Asia
• The Coordination Dilemma
• Facilitating Coordination and Network Management: The Role of Development Aid Agencies
• Conclusion

Issue 14: Addressing the Political Dimensions of Development
January 2006 [4 pages ]

Overview of Contents:

• Development is Political
• DFID and the Drivers of Change
• Understanding Institutional Complexity: Loan Making in Indonesia
• Improving Government Performance in North East Sri Lanka
• Conclusion

Issue 13: Strengthening Governance through Constitutional Reform
July 2005 [4 pages ]

Overview of Contents:

• Governance and Constitutional Reform
• Importance of Process
• Importance of Institutional Choices
• Case Study: Designing Good Governance in Thailand
• Recommendations

Issue 12: Strengthening Capacities for Increased Aid Effectiveness
April 2005 [ 4 pages ]

Overview of Contents:

• Paris declaration and capacity development
• Managing capacity development processes at partner country level
  • Ownership and leadership for country capacity development strategy
  • Conducting comprehensive CD assessments
  • Managing for development results and country accountability structures
  • Rethinking Donor CD approaches
    • Consensus on the need for a reorientation of Donor CD practices
    • Supporting country strategies and CD frameworks
    • Developing in-country CD systems
    • Investing in partnerships
    • Relying on country systems for donor-financed activities
    • Conclusion

Issue 11: Best Practices for Curbing Corruption in Asia
June 2004 [ 4 pages ]

Overview of Contents:

• Do not rely on the police to curb corruption
• Implement comprehensive anticorruption legislation
• Provide the anticorruption agency with adequate staff and funding
• Cut red tape to minimize opportunities for corruption
• Reduce opportunities for corruption in "wet" public agencies
• Punish the guilty to make corruption a high-risk, low-reward activity
• Preconditions for implementing best practices

Issue 10: Governance of Asian Utilities: New Regulators Struggle in Difficult Environments
March 2004 [ 4 pages ]

Overview of Contents:

• Regulatory reforms will boost private investments
• Asia suffers from partially completed market reforms and confused policies
• Asian utility regulators are not very independent
• Regulatory missions are often inconsistent
• A critical shortage of staff, training, and expertise
• Action needed to strengthen under-equipped and unsupported utility regulators

Issue 9: Improving Government Financial Reporting: The Window to Good Governance
December 2003 [ 4 pages ]

Overview of Contents:

• Responsibility for Setting National Public Sector Accounting Standards: Importance of Independence
• A Plan for Improving Public Sector Accounting
• Required Guidance
• Key Role of Training
• The External Auditor and Public Sector Accounting
• Conclusions and Lessons for Improving Government Financial Reporting

Issue 8: Challenges in Designing and Implementing Intergovernmental Fiscal Transfers In Asia
October 2003 [ 4 pages ]

Overview of Contents:

• Aggregate Size of Transfers and Macroeconomic Concerns
• Variety and Structure of Transfer Programs
• Resource Allocation
• Political and Bureaucratic Interference
• Overall Effects of Intergovernmental Transfer Programs
• Moving Forward

Issue 7: Government Cash and Treasury Management Reform
July 2003 [ 4 pages ]

Overview of Contents:

• Government Cash and Treasury Management
• International Practices
• Applicability of Reforms to Developing Countries
• Conclusion and Recommendations

Issue 6: E-Government in Asia and the Pacific
April 2003 [ 4 pages ]

Overview of Contents:

• ICT in the Asia-Pacific Region: The Six Stages of E-Government
  • Stage 1: Internal network
  • Stage 2: Inter-organizational and public access to information
  • Stage 3: Two-way communication
  • Stage 4: Exchange of value
  • Stage 5: Digital democracy
  • Stage 6: Joined-up government
  
   
• Lessons from the Asia-Pacific Experience

Issue 5: Understanding Government Auditing
October 2002 [ 4 pages ]

Overview of Contents:

• What is an external audit?
• Difference between Public and Private Sector Auditing
• Authority of SAIs
• Audit Regulation and Processes
• Audit Workloads and Performance Measurement
• Auditing Method Changes Have Improved Quality and Efficiency
• Audit Professional Networks
• Emergence of Performance Auditing
• Audit and Management
• Diagnostic for Effective Government Audit

Issue 4: Promoting Results-Based Management in the Public Sectors of Developing Countries
August 2002 [ 4 pages ]

Overview of Contents:

• Key Elements of Results-Based Management Systems
• Triggers for RBM

Issue 3: Understanding Public Procurement
June 2002 [ 4 pages ]

Overview of Contents:

• The Changing Public Procurement Environment
• How Procurement Works
• Promoting Other Commercial and Social Policies
• Looking Forward

Issue 2: Linking Planning and Budgeting: The Medium Term Expenditure Framework
February 2002 [ 4 pages ]

Overview of Contents:

• Why a Medium Term Framework (MTEF)?
• How is an MTEF related to Public Expenditure Management (PEM)?
• Promoting Allocative Efficiency
• Instilling Aggregate Fiscal Discipline
• Enhancing Operational Efficiency

Issue 1: What is Public Expenditure Management (PEM)?
October 2001 [ 4 pages ]

Overview of Contents:

• The Three Level Outcomes
• Aggregate Fiscal Discipline and the Tragedy of the Commons
• Allocative Efficiency, Preference Revelation, and Cost Revelation
• Operational Efficiency, Monopoly, and the Principal Agent Problem
• Institutional Arrangements and Incentives